*All products in our store are sold as either in-stock items or made-to-order/pre-order items.
Production time is calculated in business days (excluding weekends and public holidays).
Production time is calculated in business days (excluding weekends and public holidays).
*If you have special requests or urgent needs, please contact customer service first to confirm stock availability before placing an order.
Orders placed for pre-order items are deemed as agreement to the waiting period.
Please do not cancel orders without authorization, as this may cause inconvenience to both sides.
*Please read and agree to the following conditions before placing an online order.
Placing an order indicates acceptance of all store policies.
All products are inspected before shipment, and we do our best to provide proper protection during delivery.
However, minor imperfections may still occur during manufacturing or transportation and may not be detected during inspection.
If you notice any issues upon receipt, please contact customer service immediately.
Fabric products are handmade, so slight variations may occur, such as minor snagging, uneven stitching, frayed edges, thread knots at the seams, or very small stains. These are considered normal and do not constitute defects.
Sublimation-printed products may show slight color variations due to the printing material.
Color differences may also occur due to screen display settings; please refer to the actual product color upon receipt.
Sublimation-printed products may show slight color variations due to the printing material.
Color differences may also occur due to screen display settings; please refer to the actual product color upon receipt.
Shopping Process
Select items and add them to your cart, then fill in accurate information at checkout to complete your purchase.
(Both members and non-members may place orders. Members can enjoy exclusive pricing. Discounts are visible only after logging in as a member.)
Shipping Fees
Shipping fees may vary depending on the delivery destination
Payment Methods
Online credit card payment
Shipping Information
In-stock items will be shipped within 5-10 business days after order placement (excluding order date and holidays).
Customized & pre-order items require approximately 30 business days (excluding weekends and public holidays).
If completed earlier, we will ship as soon as possible.
Pre-order items do not accept rush orders or order reminders. Thank you for your understanding.
Pre-order items do not accept rush orders or order reminders. Thank you for your understanding.
*Please note: If your order contains in-stock, customized, and pre-order items, shipment will be combined and sent only after all customized/pre-order items are ready.
*Special circumstances: Shipping schedules may be delayed due to specific events (e.g. pre-order campaigns or holiday).
Announcements will be made separately if this occurs.
During holidays, high order volumes, force majeure events, insufficient stock, or product defects, shipment may be delayed.
During holidays, high order volumes, force majeure events, insufficient stock, or product defects, shipment may be delayed.
Our staff will contact you to confirm next steps if needed.
International Shipping
International shipping is available for selected products.
Shipments to Hong Kong and Macau are handled via SF Express.
Other regions are shipped via EMS (postal service) or consolidated shipping.
International Shipping
International shipping is available for selected products.
Shipments to Hong Kong and Macau are handled via SF Express.
Other regions are shipped via EMS (postal service) or consolidated shipping.
Shipping fees vary by region, so please contact customer service before purchasing.
Orders are processed only after checkout is completed.
Orders are processed only after checkout is completed.
Returns & Exchanges
For details, please refer to the Returns & Exchanges Policy page.
Please do not refuse pickup or abandon orders without reason.
Customers who fail to collect orders without reason twice will be blacklisted, which may affect future purchasing rights.
If you have any other questions, feel free to contact us:
Email: spoxsocks@gmail.com
Privacy Policy
Please refer to the Privacy Policy page for details.
